How do I download Telkom statements?
To download Telkom statements, either follow the instructions given below, or click
here to watch a short (2 minute) online video demonstration!
Step 1
Step 2
Click on “My Accounts”, as shown below:
Step 3
On the left of the page, click on "Please click here to access Online Bill…", as shown below:
Step 4
Click on the account number which you wish to download, as follows:
Step 5
A new page will appear showing the selected invoice. Click on "Detailed Invoice" at the top of the page, as follows:
Step 6
A new page will load. At the bottom of this page click on the link that says "Your telephony detail". At the bottom of the next page yousee some text about "If there are more than 200 calls…", followed by a link to download the statement. Click on this link (as shown here):
Step 7
You will then be asked where you want to save your statement to. Be sure to select "My Documents\My Phone Statements\Telkom". Feel free to change the name of the statement to anything that you like so as to not overwrite an existing statement.